Shipping policy

📍 Shipping Locations

We currently ship across all Emirates within the United Arab Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

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⏱ Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays).
Once your order is processed, it will be dispatched for delivery.

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🚛 Delivery Time

Estimated delivery times:

• Dubai, Abu Dhabi, Sharjah: 2–4 business days
• Other Emirates: 3–6 business days

Please note: Delivery times may vary during peak seasons, sales, or due to unforeseen delays.

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💰 Shipping Charges

• Free Shipping on orders above AED ___
• Standard shipping fee: AED ___ for orders below the free shipping threshold

(You can customize these amounts according to your pricing strategy.)

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📦 Order Tracking

Once your order is shipped, you will receive a tracking number via email/SMS to monitor your shipment in real time.

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🚫 Failed Deliveries / Incorrect Address

Please ensure your shipping address and contact details are correct.
We are not responsible for delivery issues caused by incorrect or incomplete information.

If delivery fails:

• Our courier partner will attempt re-delivery
• Additional charges may apply for re-delivery

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📍 Cash on Delivery (COD)

We offer Cash on Delivery (COD) across UAE.
Please ensure you have the exact amount ready at the time of delivery.

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❗ Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

• Weather conditions
• Public holidays
• Courier service disruptions

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